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    “Our Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.”

    Jason Teichman

    Chief Operating Officer, WP Engine

    Support and Customer Success
    Marketing
    RFP
    Sales

    “Our Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.”

    Jason Teichman

    Chief Operating Officer, WP Engine

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    Conceptual illustration of Embrace.ai’s Spring 2026 updates: Marsh the Embrace mascot is surrounded by UI elements from the redesigned left-hand navigation menu, Jira-triggered automations (‘Issue Property Deleted,’ ‘Issue Update’), Salesforce tools (‘Search Cases,’ ‘Create & Update Leads’), and agent/knowledge features, showcasing a smarter, more connected product experience.

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    Conceptual illustration of Embrace.ai’s Spring 2026 updates: Marsh the Embrace mascot is surrounded by UI elements from the redesigned left-hand navigation menu, Jira-triggered automations (‘Issue Property Deleted,’ ‘Issue Update’), Salesforce tools (‘Search Cases,’ ‘Create & Update Leads’), and agent/knowledge features, showcasing a smarter, more connected product experience.

    Embrace.ai Product Update: Introducing a Smarter, More Connected Product Experience

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“Our Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.”

Jason Teichman

Chief Operating Officer, WP Engine

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Conceptual illustration of Embrace.ai’s Spring 2026 updates: Marsh the Embrace mascot is surrounded by UI elements from the redesigned left-hand navigation menu, Jira-triggered automations (‘Issue Property Deleted,’ ‘Issue Update’), Salesforce tools (‘Search Cases,’ ‘Create & Update Leads’), and agent/knowledge features, showcasing a smarter, more connected product experience.

Embrace.ai Product Update: Introducing a Smarter, More Connected Product Experience

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The AI Maturity Model for B2B Customer Experience (CX)

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