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    ā€œOur Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.ā€

    Jason Teichman

    Chief Operating Officer, WP Engine

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    ā€œOur Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.ā€

    Jason Teichman

    Chief Operating Officer, WP Engine

    Support and Customer Success
    Marketing
    RFP
    Sales

    ā€œOur Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.ā€

    Jason Teichman

    Chief Operating Officer, WP Engine

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    Scaling Smarter: How Impartner Reduced Support Workload with Embrace

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    Scaling Smarter: How Impartner Reduced Support Workload with Embrace

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    ā€œEmbrace has given our Marketing team a lift in a wide range of content creation efforts. It’s been a big time saver that has helped support our company’s growth efforts.ā€

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    ā€œEmbrace has given our Marketing team a lift in a wide range of content creation efforts. It’s been a big time saver that has helped support our company’s growth efforts.ā€

    Shawn LaVana

    SVP Global Marketing, Enable

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ā€œOur Support organization is leveraging Embrace to provide customers fast answers to technical questions. Its accuracy has been remarkable and we are excited about leveraging Embrace to improve our ability to support our customers at increasing rates of efficiency.ā€

Jason Teichman

Chief Operating Officer, WP Engine

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Blog
Customers
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Latest Post

Scaling Smarter: How Impartner Reduced Support Workload with Embrace

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ā€œEmbrace has given our Marketing team a lift in a wide range of content creation efforts. It’s been a big time saver that has helped support our company’s growth efforts.ā€

Shawn LaVana

SVP Global Marketing, Enable

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Scaling Smarter: How Impartner Reduced Support Workload with Embrace

Embrace supported Impartner’s goals of improving customer experience, enabling CSMs with smarter insights, elevating self-service, and reducing manual operational burden across all customer facing processes.

Read āÆ
Branded character Marsh holding a shovel in front of a snow sculpture shaped like the Embrace logo, set in a snowy environment with a branded gradient background.

Embrace Winter Release: Unlocking New Power for Team Success

Embrace’s Winter 2025 release delivers intelligent knowledge management, agentic tools, and expanded integrations—empowering support teams to work faster and more efficiently.

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How Embrace AI Sparked a Support Breakthrough at Symplicity

Symplicity transformed its higher education support with Embrace AI, cutting response times and raising CSAT scores to 100%—all without adding staff.

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Slack channel tiles with channel names and Slack logo, arrows pointing into a circle with the Embrace.ai logo, illustrating Slack channel import into Embrace.

Never Lose Slack Insights Again with Embrace’s Easy Ingestion Feature

Embrace’s new Slack channel ingestion feature allows organizations to seamlessly ingest valuable Slack conversations into their knowledge collections

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3D metallic Embrace.ai logo on a glowing square platform, with light rays and code fragments exploding from the background.

Is Your B2B Support Stuck in the Past? See What’s New with Embrace.ai

Embrace’s Summer 2025 release brings smarter automation and seamless support tools to help B2B teams work effortlessly.

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Diagram of three circles: 'Company Knowledge,' 'Embrace,' and 'Output in the form of a chat,' with dotted lines indicating a virtuous cycle of feedback and improvement.

Unlock Accurate and Trustworthy AI for B2B with Embrace

Learn about Embrace’s multi-layered approach to delivering an accurate, trustworthy AI platform for B2B Support.

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Keller Williams logo on a gradient background

Leading the Way: Keller Williams’ Advanced Self-Service for 170,000+ Agents

Keller Williams revolutionizes real estate agent productivity with KWIQ, an AI-powered digital assistant developed in partnership with Embrace.ai, providing seamless access to a vast library

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UI components of Embrace.ai showing customization options for AI agents, including brand tone, voice settings, and content control.

Unlock New Possibilities: Embrace.ai’s AI-Powered Platform Fall ā€˜24 Release

Discover the latest enhancements in Embrace, featuring advanced AI-powered insights, customizable agents, seamless integrations, and robust security measures.

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Press Release: Embrace.ai Successfully Completes SOC 2 Type II Examination

Embrace.ai Meets Security and Availability Standards Set by the American Institute of Certified Public Accountants (AICPA) AUSTIN, Texas — September 20, 2024 –  Embrace.ai, announced

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Effective AI Prompting: Embrace’s Secrets to Achieving Effective Outputs

Master AI prompting with best practices from Embrace. Learn how to craft detailed prompts, maintain brand consistency, and embrace the learning curve to transform your

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AI Solutions: Build or Buy? Uncover the Best Choice

Navigate the build vs. buy AI decision to choose the path that best aligns with your strategic goals and maximizes ROI.

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Embrace.ai: WP Engine’s Remarkable Self-Service Success

Embrace.ai’s platform improved WP Engine’s self-service, reducing customer support chats by 45% and doubling employee efficiency, with a project ROI of 1,300%.

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Building a Trust-Based Business by Empowering Employees

Your customer-facing staff can achieve greater efficiency and independence with Embrace’s self-service features, resulting in a better customer service experience.

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Building a Trust-Based Business Through Self-Service

Discover how trust, the cornerstone of all great relationships, is built and maintained in business, and how Embrace.ai is revolutionizing customer self-service by providing a

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The Embrace logo prominently displayed against an abstract, tech-inspired background with rays of light symbolizing speed, emphasizing the concept of Speedy AI Integration.

Embrace Implementations Are Built For Speed

Embrace offers a streamlined, efficient approach to integrating AI into your business, designed to deliver rapid value and measurable results.

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The Versatility of Embrace

Embrace.ai offers a versatile and powerful solution tailored to your unique needs, providing a variety of delivery mechanisms from APIs to chatbots.

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