How to Future-Proof Your B2B Knowledge Base with Embrace
Embrace’s new Content Suggestions capability automatically identifies and fills knowledge gaps in your B2B support documentation, ensuring your knowledge base stays current and comprehensive as
AI for Customer Support: Separating Myth from Reality
Discover the truth about AI in customer support. We debunk common myths and reveal how leading teams are using AI to transform their results.
Scaling Smarter: How Impartner Reduced Support Workload with Embrace
Embrace supported Impartner’s goals of improving customer experience, enabling CSMs with smarter insights, elevating self-service, and reducing manual operational burden across all customer facing processes.
Embrace Winter Release: Unlocking New Power for Team Success
Embrace’s Winter 2025 release delivers intelligent knowledge management, agentic tools, and expanded integrations—empowering support teams to work faster and more efficiently.
How Embrace AI Sparked a Support Breakthrough at Symplicity
Symplicity transformed its higher education support with Embrace AI, cutting response times and raising CSAT scores to 100%—all without adding staff.
Proven Ways AI Automation Transforms B2B Support Teams
Explore how B2B support teams can leverage AI-driven answer automation to boost efficiency, improve customer satisfaction, and scale operations without straining limited resources.
Never Lose Slack Insights Again with Embrace’s Easy Ingestion Feature
Embrace’s new Slack channel ingestion feature allows organizations to seamlessly ingest valuable Slack conversations into their knowledge collections
Is Your B2B Support Stuck in the Past? See What’s New with Embrace.ai
Embrace’s Summer 2025 release brings smarter automation and seamless support tools to help B2B teams work effortlessly.
Unlock Accurate and Trustworthy AI for B2B with Embrace
Learn about Embrace’s multi-layered approach to delivering an accurate, trustworthy AI platform for B2B Support.
Leading the Way: Keller Williams’ Advanced Self-Service for 170,000+ Agents
Keller Williams revolutionizes real estate agent productivity with KWIQ, an AI-powered digital assistant developed in partnership with Embrace.ai, providing seamless access to a vast library
Unlock New Possibilities: Embrace.ai’s AI-Powered Platform Fall ‘24 Release
Discover the latest enhancements in Embrace, featuring advanced AI-powered insights, customizable agents, seamless integrations, and robust security measures.
Press Release: Embrace.ai Successfully Completes SOC 2 Type II Examination
Embrace.ai Meets Security and Availability Standards Set by the American Institute of Certified Public Accountants (AICPA) AUSTIN, Texas — September 20, 2024 – Embrace.ai, announced
Effective AI Prompting: Embrace’s Secrets to Achieving Effective Outputs
Master AI prompting with best practices from Embrace. Learn how to craft detailed prompts, maintain brand consistency, and embrace the learning curve to transform your
AI Solutions: Build or Buy? Uncover the Best Choice
Navigate the build vs. buy AI decision to choose the path that best aligns with your strategic goals and maximizes ROI.
Embrace.ai: WP Engine’s Remarkable Self-Service Success
Embrace.ai’s platform improved WP Engine’s self-service, reducing customer support chats by 45% and doubling employee efficiency, with a project ROI of 1,300%.
Building a Trust-Based Business by Empowering Employees
Your customer-facing staff can achieve greater efficiency and independence with Embrace’s self-service features, resulting in a better customer service experience.